As a dynamic logistics and freight forwarding provider, Delamode International Logistics distributes to a wide range of customers across the UK, requiring the highest levels of accuracy, reliability and precision with every consignment.
Delivering a wide range of products to major retailers, including toys, golf equipment, dash cams and speakers necessitates the need for a responsive logistics partner that can cater to all requirements.
Since becoming a customer of Pall-Ex Logistics (Dorset) in 2023, Delamode has trusted the network with the delivery of all high-value goods, demonstrating the quality service levels that are synonymous with Pall-Ex Logistics (Dorset).
A key pain point Delamode struggled with prior to using the services of Pall-Ex Logistics (Dorset) was the lack of capacity offered for last-minute collections. Being able to provide next-day delivery services through our extensive distribution network has ensured that Pall-Ex Logistics (Dorset) have been able to alleviate this issue, linking jobs at short notice to ensure deliveries are made on time and in full.
Primarily providing Premium AM or Premium Timed services ensures that all Delamode International Logistics deliveries are dealt with as a priority, providing lasting value to customers in line with the company values.
Another issue faced by Delamode prior to distributing through the Pall-Ex Logistics (Dorset) network involved struggles with delivering to Tesco and Amazon Distribution Centres. Thanks to Pall-Ex’s centralised booking team, dedicated Amazon service and agile and responsive network capabilities, we have been able to improve service levels when delivering to the major retailers in line with requirements.
Additional benefits that Delamode have gained as part of the Pall-Ex Logistics (Dorset) network include access to Nexus, our logistics management system, and a dedicated customer service department to assist with customer communications.
Sandra Haines, Transport Planning & Development Manager at Delamode International Logistics, comments: “Pall-Ex Logistics (Dorset) ensured that our peak season in 2024 was very productive for our clients, delivering on time and with no issues. We are looking forward to continuing this fantastic partnership throughout 2025.”
Jim Maag, General Manager at Pall-Ex Logistics (Dorset), comments: “In the two years we have been working with Delamode International Logistics, we have been committed to providing the highest levels of service to exceed all requirements.
“We are looking forward to continuing to work together and building our relationship to support Delamode with peak seasons, high-value goods and all requirements in between.”